Thursday, April 2, 2009

How to Book a Nano Car, Online, Offline, Booking Amount for Variants, Car Loans, Partners, Allotment Procedure, Delivery and Refund etc.


How to Book a Nano !!!


The sale of booking forms will being from 1st April & Bookings will be accepted from the 9th of April 2009 to 25th April 2009, both days inclusive ie for 17 days. The Tata has aimed for 100000 Cars to sell in first log.


If you are interested for Online Booking !!!


The cost of the Online Form is Rs. 200/-.
Fill out the application form online and proceed to make an online payment.
Your application will then be directed to a third party payment gateway site
You will then submit your payment through net banking.
The amount to be paid is the Cost of Application Form plus the Booking Amount.
The site will confirm your payment by generating a transaction ID.
You will be then guided back to the Tata Nano website where a Unique Identification Number (UIN) will be generated.
Booking is now complete, you can take a print of receipt, an email is sent to you with the receipt
Please note that :

Credit cards will not be accepted for payment of booking amount.

Any problem on the payment gateway site will be dealt by the service provider.


If you are looking for Offline Booking Procedure



Buy an application form for Rs 300/- from any of the following specified locations.

There will be an exclusive counter where you can purchase the application
Select SBI branches
Tata Motor Delearships
Croma Outlets
Westside stores
Tata Indicom Exclusive Stores
World of Titan Showrooms
The application form will have 3 copies (Applicant's copy, the bank's copy and TML's copy) Please fill all of these copies before submitting it.
You can submit your Booking Forms at the following locations:
Select SBI Branches
Tata Motors Dealerships
Croma Outlets
Westside Stores


PLEASE NOTE:The form cannot be duplicated or photocopied.Cost of the form is non refundable.


Filling of Application form
Please read the terms and conditions carefully before filling the booking form.
Please fill the Booking Form in Block Letters
Please ensure all fields are duly filled.
Please ensure details filled in all the 3 copies of the Booking Form are the same.
Please understand the various sections in the Application Form


Submission
Booking Forms with the booking amount can be submitted at any of the following locations:


( Rs.95,000/- for Nano BS II /BS III Model, Rs. 1,20,000/- for Nano CX BSII/BSIII Model, Rs.1,40,000/- for Nano LX BS III Model )
TML Passenger Car Dealerships
Select SBI Branches
All Croma Outlets
All Westside Outlets
Please ensure all the following documents are submitted:
Booking Form (TML, Bank and Customer?s Copies)
Payment Instrument
A Cancelled Cheque of the customer?s account in case refund is required through electronic means
Photocopy of Photo Id Card
Form 60/61 in absence of PAN card
The customer needs retain his copy (Customer?s copy) of the form duly stamped for future communication.


Payment
Booking amount for NANO variants is as mentioned in the table below:
Nano BS II/BS III - 95,000
Nano CX BS II/BS III -1,20,000
Nano LX BS III - 1,40,000

You can access the price list for different dealership zone .

You can pay the booking amount using any of the following:
Demand Draft
Pay Order
Cheque (should be a local Cheque)
It should be drawn in the name of "Tata Motors Ltd - A/C Tata Nano".
Make sure that the DD and Cheque have the following details on the back:
Applicant Name
UIN (Unique Identification Number)
Contact Number
To avail an easy loan for the booking amount of Nano pl contact any of the following Tata Motors Preferred Financiers:

State Bank of India,

Tata Motors Finance, State bank of Patiala, ICICI Bank, State bank of Travancore, Central bank, State bank of Mysore, Corporation bank, State bank of Hyderabad, Punjab National Bank, State bank of Bikaner and Jaipur, Federal bank, State bank of Indore, Indian Bank and Axis Bank
Please ensure:
Payment instrument is payable at the right place
Amount on the payment instrument is right with respect to the variant selected on the Booking Form.


Tata Motors has tie-ups with various financiers to provide you with an easy loan for the booking amount. More products from Tata's partners start from Rs. 2999/-.

Contact Details of partner banks are mentioned below.
Preferred Financier with Helpline Number/E-mail id etc
State Bank of India
1800112211 (BSNL/MTNL) or
080-26599990
Tata Motors Finance
custqueries@tmf.co.in
State bank of Patiala
1800112211 (BSNL/MTNL)
State bank of Travancore
1800 425 5566
Central bank
http://www.centralbankofindia.co.in/english/contactus.asp
State bank of Mysore
1800-425-2244 (BSNL/MTNL)
080-23300020 (Others)
State bank of Hyderabad
18004254055
Punjab National Bank
1800-180-2222
State bank of Bikaner and Jaipur
http://sbbjbank.com/About_Us/Toll_Free_Numbers.htm
Federal bank
1800-425-1199
State bank of Indore
1800-2336677
Indian Bank
1800 425 1400
Union Bank of India
1800 2222 44
UCO Bank
1800 345 0123
ICICI Bank Ltd.
United Bank of India
1800 3450 345


Allotment Procedure


Tata Motors would announce 1,00,000 successful applicants as allotees within 60 days of closing of booking window
1,00,000 succesful applicants would be selected using the pseudo random number generation technique
The price of Tata Nano as announced on date of commercial launch (23rd March, 2009) would be applicable for all 1,00,000 allotees*
You can check the status of your application by keying in your UIN on www.tatanano.com or by calling on the call center number 020-66495678
Allotees would receive an allotment letter which would also mention the expected period of delivery
A communication regarding the status of the application would be sent all applicants via SMS or email based on the contact details mentioned in the application form
Refund (without interest) to all unsuccesful applicants who have not opted to retain their booking with Tata Motors would be processed within 90 days of closing of booking window
* Pls refer Terms and Conditions of the application form for details


In case you are not among the lucky first 1,00,000 allotees you can opt to retain the booking amount with TML
All retainees would selected through a pseudo random number generation technique within 60 days of closing of booking window
All retainees would get a Tata Nano in second lot of allotments
Interest would be paid to retainees @ 8.5% per annum for retention period of more than one year and @ 8.75% for retention period of more than two years from the date of allotment
All retainees would be intimated about a expected period ( 6 month window) of delivery via letter to address, SMS, Email
Tata Motors would reopen booking collection only after servicing all retainees
You can check the status of retention by keying in your UIN on www.tatanano.com or by calling on call center no. 020-66495678
The price of Tata Nano as on the date of delivery would be applicable to all retainees
To retain the booking amount with Tata Motors pl select the option the relevant section of the application form


Refund
Refund (without interest) to all unsuccesful applicants who have not opted to retain their booking with Tata Motors would be processed within 90 days of closing of booking window
Refund will be processed only to the refund account number mentioned in the application form only
Pl ensure that accurate details are mentioned "Refund Account Details" section of the form to ensure speedy refund
In case there is a delay in processing refund beyond 90 days from closure of booking window interest @ 6% per annum will be paid to all applicants
You may call the SBI call center nos.1800-112211 & 080-26599990 to know exact status of your refund amount post announcement of allotment


Deliveries
Your delivery will be processed by the dealer selected by you in the application form
Your dealer will intimate you about the exact delivery date
Please arrange to make the balance payment to the dealer within 10 days of receiving the communication from the dealer
At the time of delivery please ensure that you produce the following documents
Allotment letter in original
Applicants copy of the application form
Identity proof as mentioned in the application form


Booking Cancellation
Only a confirmed booking or retentions can be cancelled.
You May call up the TML call center to cancel the booking.
Note the cancellation number that will be generated. Fill this number in the cancellation form at the dealer.
Your call will be returned by the TML call centre confirming the cancellation.
The following documents need to be produced when cancelling your booking at the Tata Motors Dealership
Allotment Letter in original
Applicants copy of booking form in original
Cancellation Letter - to be filled at the dealership
Refund on Cancellation
The refund of the booking amount(without interest) would be processed within 15 working days of receiving the complete cancellation documents
You will be informed by TML after processing your refund.
TML will not charge any cancellation charges for any cancellations done within 30 days of announcement of allocations.
Any cancellations received by TML after 30 days of announcement of allocation would attract a cancellation charge of Rs 2999/-. These include the administration charges
This amount would be deducted from your booking amount and sent as your refund.
Cancellation due to delay in delivery period commited by Tata Motors will attract an interest @ 6% per annum on the booking amount from the date of allotment
Refunds would be done only to the designated account as per the details on the application form

No comments:

Post a Comment

Related Posts Plugin for WordPress, Blogger...